Privacy Policy

1. Who We Are

Sean McKervey Scaffolding is the controller of personal data collected through this website and in connection with quotation requests, customer enquiries and scaffolding services.

• Business name: Sean McKervey Scaffolding
• Email: info@seanmckerveyscaffolding.com
• Phone: 07894 070179

2. What Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Property or site address provided for a quotation or service visit
• Project details, service requirements, photographs or messages you send to us
• Basic website usage data collected through essential website technologies
• Any information you provide when contacting us by phone, email, contact form or WhatsApp

3. How We Use Your Information

We use personal information only where it is reasonably necessary for the operation of the business. This includes:

• Responding to enquiries
• Preparing and sending quotations
• Booking site visits and arranging scaffolding work
• Communicating about current or proposed jobs
• Keeping internal records of enquiries, quotations and customer instructions
• Managing complaints, queries and follow-up service issues
• Keeping the website secure and functioning correctly

4. Our Lawful Bases for Processing

Depending on the situation, we rely on one or more of the following lawful bases:

• Contract: where we need to process information to provide a quotation, carry out agreed work or manage the customer relationship
• Legitimate interests: where we need to run the business efficiently, respond to enquiries, keep records and protect the website and business from misuse
• Legal obligation: where we must keep records or disclose information to comply with legal, tax, accounting or regulatory requirements
• Consent: where consent is specifically required, for example for non-essential cookies or optional marketing communications

5. When We Share Information

We do not sell personal data. We only share personal information where there is a genuine business reason to do so, including with:

• Website hosting, email and IT service providers
• Professional advisers such as accountants, insurers or legal advisers where necessary
• Payment, accounting or bookkeeping systems if used by the business
• Public authorities, regulators or law enforcement where disclosure is legally required

Any sharing will be limited to what is reasonably necessary.

6. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to manage quotations, completed work, complaints, follow-up issues, tax and accounting obligations, and legal claims. We then delete or securely dispose of it when it is no longer needed.

7. Website Cookies

The website may use cookies or similar technologies. Some are strictly necessary for the website to operate. Others, such as analytics or advertising cookies, will only be used if you have given the appropriate consent through our cookie banner.

You can revisit your cookie choices at any time using the Cookie Settings link in the footer.

8. Marketing

Sean McKervey Scaffolding does not currently send marketing emails or newsletters through the website unless a visitor has clearly asked to receive them.

9. How We Protect Information

We take reasonable steps to keep personal information secure. This may include secure passwords, controlled access to devices and accounts, reputable hosting and email services, and limiting access to people who genuinely need the information.

10. Your Rights

Depending on the circumstances, you may have the right to:

• Ask for access to your personal data
• Ask for inaccurate data to be corrected
• Ask for your data to be erased where there is no lawful reason to keep it
• Object to or restrict certain processing
• Withdraw consent where we rely on consent
• Complain to the Information Commissioner's Office if you believe your data has been handled unlawfully

11. Contact Us About Privacy

• Email: info@seanmckerveyscaffolding.com
• Phone: 07894 070179

12. Updates to This Policy

This policy may be updated from time to time to reflect changes to the website, services, legal requirements or the way the business operates.